Negotiation skills. Think you have them? Think you need them? Only relevant for salespeople? Think again. Negotiation is a pretty useful skill for all of us to have, whatever line of work we’re in. In fact, our negotiation skills are in use far more than for our 9-5.
According to a recent survey of managers in the UK, ‘developing people’ is in the top 3 New Year’s Resolutions for management professionals. And it’s easy to see why. Training and development not only increases productivity in the work place, but also encourages employee retention and engagement.
Employee engagement is a vital part of the development cycle – if your people aren’t engaged, they won’t communicate. If they don’t communicate, you’ll never know what they need. And if you don’t know what they need, any efforts and investments you try to make towards implementing training and development plans will be wasted.
Have you ever received a letter from a government department, bank, or utilities company that was so hard to understand that you had to pick up the phone and ask someone to translate it into plain English for you? Continue reading →
According to the Education First English Proficiency Index, 2012, the United Arab Emirates is ranked as ‘very low’ in its English proficiency. The extensive study examined levels of English across several industries and in educational institutes in 54 countries. The UAE was ranked at a scary 49th place; right at the bottom of the table with only Columbia, Panama, Saudi Arabia, Thailand and Libya below it. Continue reading →